Privacy Policy

This page explains, in plain terms, what happens to your information when you visit this website. We have kept it short and avoided legal jargon so you can see exactly where you stand. It should be read alongside our Terms of Use, which set out the wider rules for using the site.

Information we collect

We collect only what we need to run the site well. This falls into two groups:

• Details you choose to share, such as your name and email address when you send us a message or sign up for updates.
• Details gathered automatically, such as the type of device and browser you use, the pages you view, how long you stay and the general region you are visiting from.

We do not ask for payment details, and we never knowingly collect information from anyone under 18.

How we use it

Your information helps us reply to your questions, keep the site working smoothly, understand which pages are useful and fix anything that is not. If you subscribe to updates, we use your email address only for that purpose, and every message includes a simple way to unsubscribe.

Cookies

Cookies are small text files saved on your device. Some are essential for the site to load properly; others help us count visits and remember your preferences. You can block or delete cookies at any time through your browser settings. Turning off non-essential cookies will not stop you reading the site, though a few features may behave differently.

Sharing with others

We do not sell your personal information. We may share limited data with trusted service providers who help us with things like hosting, analytics and email delivery. They may only use it to perform those tasks for us. We will also disclose information if the law requires it.

Keeping your data safe

We use sensible safeguards, including secure connections and restricted access, to protect what we hold. We keep personal information only for as long as it serves the purpose it was collected for, then delete it. No method online is completely risk-free, but we take care to keep risks low.

Your rights

Under UK data protection law, you can ask to see the information we hold about you, correct it, delete it, or object to how it is used. You can also withdraw consent you have given at any time. If you are unhappy with our response, you may complain to the Information Commissioner's Office.

Changes to this policy

We may update this policy from time to time to reflect new practices or legal requirements. Any changes will appear on this page, so it is worth checking back now and then.

Get in touch

If you have a question about your privacy or want to make a request, email us at info@shelf-edge.co.uk or use our Contact page. We aim to reply promptly.